FAQ

Frequently asked questions

Answers on the business account, payments, invoice financing, crypto lending and investing.

GeneralBusiness account & paymentsInvoice financingCrypto lendingInvesting

General

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Is Aequitex a bank?

Aequitex AG is a Swiss financial intermediary headquartered in Zug and a member of ARIF, a self-regulating body approved by FINMA.

Where is Aequitex based?

Gubelstrasse 24, Park Tower, 6300 Zug, Switzerland.

Which languages does support speak?

English and German, Mon–Fri 8AM–5PM via WhatsApp, email, phone or video call.

Business account & payments

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Who can open a business account?

Businesses that pass the digital onboarding (KYB) review. The scope of enabled capabilities is set during onboarding.

How fast is the account active?

Eligible businesses with complete documentation typically within 24 hours.

Which payments are possible?

SEPA and SWIFT via your own IBAN, payouts in 50+ currencies, fiat and crypto transfers as enabled.

What does a transaction cost?

Fees are agreed during onboarding and disclosed in full before you transact.

Invoice financing

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How much liquidity can I get?

Up to 90% of the invoice amount. Total volume depends on your customer level (Level 1: CHF 10k up to Level 6: CHF 500k). Higher levels on request at info@aequitex.com.

How fast do I receive money?

Usually within 24 to 48 hours.

Who can sell invoices?

B2B companies based in Switzerland with creditworthy customers.

Who bears the default risk?

The buyer. Aequitex supports collection; in the event of debt collection the buyer bears the costs (GTC § 6).

Crypto lending

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Which assets are accepted?

Confirmed during onboarding; typically BTC, ETH, USDC, USDT and other major assets.

What are loan-to-value and interest?

Dynamic, depending on asset, amount and duration. Interest from 5%; individual terms upon request, in writing before you sign.

What happens if prices fall?

Margin call according to agreed rules; you know the thresholds in advance.

Investing

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Who can buy invoices?

Everybody — from EUR/CHF 100.

How long is my capital tied up?

A maximum of 90 days, around 45 on average.

How high are the fees?

See the fee table in the Cockpit (Login > Market > Fees).

Is the return guaranteed?

No. There is a risk of capital loss, e.g. through bankruptcy of the seller or debtor.

Question not answered?

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